Arcbound Logic LLC ("Arcbound Logic," "we," "our," or "us") respects your privacy and is committed
to protecting your personal information. This Privacy Policy explains how we collect, use, disclose,
and safeguard information when you visit our website at arcboundlogic.com (the "Site"),
use our services, or interact with us in any other way.
By using the Site or our services, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue use of the Site.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide when you:
- Submit a contact or fleet inquiry form — name, company name, business email address, phone number, fleet size, vehicle type, service interest, and your message.
- Join a product waitlist (ElectraTorque V3 or Edu Suite) — email address and the product you are interested in.
- Communicate with us via email or other channels — any information you choose to share.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location (country/region)
- Browser type and version, operating system
- Pages visited, time spent on pages, referring URL
- Device type and screen resolution
- Cookie identifiers (see Section 5)
We collect this information through standard web server logs and, if enabled, analytics services.
1.3 Information from Third Parties
We do not currently purchase or receive personal information about you from third-party data brokers. If you contact us via LinkedIn or another social platform, we may receive your publicly visible profile information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your fleet audit requests, service inquiries, and general questions
- Send you information about Arcbound Logic services you have requested
- Notify waitlist subscribers when ElectraTorque V3 or the Edu Suite become available
- Send transactional communications (appointment confirmations, follow-up materials)
- Send periodic educational or marketing emails if you have opted in — you may opt out at any time
- Analyze how visitors use the Site so we can improve content and functionality
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with applicable laws and legal obligations
We will not use your personal information for purposes materially different from those described here without obtaining your prior consent.
3. Legal Basis for Processing (GDPR / EEA Users)
If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal information are:
- Contract performance — processing necessary to respond to your inquiry or provide a service you have requested
- Legitimate interests — improving the Site, preventing fraud, and communicating about our services where our interests are not overridden by your rights
- Consent — where you have given explicit consent (e.g., marketing emails); you may withdraw consent at any time
- Legal obligation — where processing is required by applicable law
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information in limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating the Site, sending emails, or providing analytics (e.g., form processors, cloud hosting providers). These parties are contractually obligated to handle information only on our behalf and not for their own purposes.
- Business transfers: If Arcbound Logic is acquired, merges with another entity, or transfers substantially all of its assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
- Legal compliance: We may disclose information if required to do so by law, subpoena, court order, or government request, or to protect the rights, safety, or property of Arcbound Logic, our users, or the public.
- With your consent: We may share information with third parties when you have given us your explicit consent to do so.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device by your browser.
Types of Cookies We Use
- Essential cookies: Necessary for the Site to function (e.g., remembering form state). These cannot be disabled.
- Analytics cookies: Help us understand how visitors use the Site (e.g., page views, traffic sources). We use aggregated, anonymized data only.
- Preference cookies: Remember your preferences and settings.
You can control or delete cookies through your browser settings. Disabling cookies may affect certain Site functionality. We currently do not respond to Do Not Track (DNT) browser signals.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy or as required by law. Specifically:
- Contact and inquiry submissions: Retained for up to 3 years from the date of last interaction, then deleted or anonymized.
- Waitlist signups: Retained until the product launches and you receive notification, or until you request removal, whichever comes first. After launch, retained for up to 1 year.
- Marketing email lists: Retained until you unsubscribe or request deletion.
- Web analytics data: Retained in aggregate, anonymized form for up to 26 months.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
- HTTPS/TLS encryption for all data in transit
- Access controls limiting data access to personnel with a business need
- Regular review of our information collection and storage practices
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you suspect unauthorized access to your information, please contact us immediately.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal retention requirements).
- Restriction: Request that we restrict processing of your information in certain circumstances.
- Portability: Request a machine-readable copy of your information (where applicable).
- Objection: Object to processing based on our legitimate interests.
- Opt out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly.
To exercise any of these rights, please contact us at privacy@arcboundlogic.com. We will respond within 30 days. We may need to verify your identity before fulfilling a request.
California residents may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). We do not sell or share personal information for cross-context behavioral advertising.
9. Children's Privacy
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Links to Third-Party Websites
The Site may contain links to third-party websites (e.g., IRS.gov, energy.gov). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last Updated" date. For material changes, we will provide more prominent notice (e.g., a banner on the Site or an email notification). Your continued use of the Site after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: